1. Introduction
Seven Flags Investments ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our real estate investment services, visit our website, or interact with our company.
As a real estate investment company operating primarily in the Nairobi metropolitan area and other major towns in Kenya, we handle sensitive financial and personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
Contact Information: Name, address, phone number, email address, and emergency contact details
Financial Information: Income details, credit history, bank account information, investment capacity, and financial goals
Investment Preferences: Property types of interest, budget range, preferred locations, and investment timeline
Identification Information: Government-issued ID numbers, passport information, and tax identification numbers
Property Viewing Data: Scheduled viewing times, property preferences, and feedback on properties shown
Communication Records: Phone calls, emails, text messages, and meeting notes
2.2 Technical Information
When you visit our website or use our digital services, we automatically collect:
IP address and browser information
Device type and operating system
Pages visited and time spent on our website
Referral sources and search terms used
Cookies and similar tracking technologies
2.3 Third-Party Information
We may collect information about you from third parties, including:
Credit reporting agencies and financial institutions
Real estate databases and property listing services
Government records and public databases
Business partners and referral sources
3. How We Use Your Information
3.1 Primary Business Purposes
We use your personal information for the following purposes:
Investment Services: To provide real estate investment advice, property recommendations, and portfolio management
Property Management: To manage your real estate investments, collect rent, and coordinate maintenance
Financial Analysis: To assess your investment capacity and provide tailored financial solutions
Property Viewings: To schedule and coordinate property visits and provide relevant property information
Transaction Processing: To facilitate property purchases, sales, and related legal documentation
Customer Service: To respond to inquiries, provide support, and maintain client relationships
3.2 Communication and Marketing
We may use your information to:
Send property alerts and investment opportunities
Provide market updates and real estate news
Send promotional materials about our services (with your consent)
Conduct surveys and gather feedback
3.3 Legal and Compliance Purposes
We may use your information to:
Comply with legal obligations and regulatory requirements
Prevent fraud and ensure transaction security
Resolve disputes and enforce our agreements
Conduct due diligence and background checks
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in:
Legal and conveyancing services
Financial and mortgage services
Property valuation and inspection services
Marketing and advertising service
IT support and data processing services
4.2 Business Partners
We may share information with:
Real estate agents and brokers
Property developers and sellers
Financial institutions and lenders
Insurance providers
4.3 Legal Requirements
We may disclose your information when required by law or to:
Comply with court orders or legal processes
Respond to government or regulatory requests
Protect our rights and interests
Prevent fraud or illegal activities
5. Data Security and Protection
We implement comprehensive security measures to protect your personal information:
Technical Safeguards: Encryption, secure servers, firewalls, and regular security updates
Physical Security: Secure office premises with controlled access and locked filing systems
Administrative Controls: Employee training, confidentiality agreements, and access controls
Regular Monitoring: Security assessments, vulnerability testing, and incident response procedures
Despite our security measures, no system is completely secure. We cannot guarantee the absolute security of your information transmitted over the internet.
6. Data Retention Policy
We retain your personal information for as long as necessary to:
Provide our services and maintain our business relationship
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Maintain accurate business records
Generally, we retain client information for a minimum of seven (7) years after the end of our business relationship, or longer if required by law.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to:
Access your personal information we hold
Request corrections to inaccurate information
Update your contact preferences
Request a copy of your data
7.2 GDPR Rights (for EU Residents)
If you are a resident of the European Union, you have additional rights including:
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your information
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to certain processing activities
Right to Withdraw Consent: Withdraw consent for data processing
7.3 Marketing Communications
You can opt out of marketing communications by:
Clicking unsubscribe links in our emails
Contacting us directly using the information below
Updating your preferences in your account
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences and settings
Analyze website traffic and user behavior
Provide personalized content and advertisements
Improve our website functionality
You can control cookie settings through your browser preferences. However, disabling cookies may affect your website experience.
9. Third-Party Services and Links
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
Adequacy decisions by relevant authorities
Standard contractual clauses
Binding corporate rules
Consent where appropriate
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Providing notice during your next interaction with us
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
13. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:
Seven Flags Investments
Privacy Officer
131 Continental Drive, Suite 305
Newark, NJ 19713
United States
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM EAT
Saturday: 10:00 AM - 4:00 PM EAT
Sunday: By appointment only
Response Time: We will respond to privacy-related inquiries within 30 days of receipt.
© 2025 Seven Flags Investments. All Rights Reserved.
This document is confidential and proprietary to Seven Flags Investments.